Talking Points for Life

How to reject a customer’s feature request
How to reject a customer’s feature request

How to reject a customer’s feature request

created time
Sep 10, 2022 05:07 AM
updated
Last updated October 30, 2023
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👋🏼
Hey <Name>, Thanks so much for emailing/messaging us with that great question. I can definitely see how you would want to have a sorting feature like that. Right now, we don't have anything like that in place. That being said, we hear that request quite a lot, so we might be able to pursue it in the future. I'll speak with our engineering team about this, and they'll reach out if they have any other questions. In the meantime, please let me know if there's anything else we can help with, and have a great rest of your day!
👋🏼
Hi <Name>,
Unfortunately, we can’t do that at the moment. Would you be willing to share a few more details about what you’d like to achieve with a feature like that? I might be able to offer a workaround or alternative solution. 😊